Terms of Service

1. Introduction and Acceptance

Welcome to Church's Chicken. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "You", or "Your") and Church's Chicken ("Company", "We", "Us", or "Our") regarding your use of our website, mobile applications, and all related services.

By accessing, browsing, or using our website at churchs-chicken.digital, placing orders through our platform, or utilizing any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of our services immediately.

1.1 Eligibility Requirements

• You must be at least 18 years of age to use our services
• You must have the legal capacity to enter into binding agreements
• You must provide accurate and complete information when creating an account
• You must comply with all applicable local, state, and federal laws

1.2 Account Responsibility

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a revised "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "We", "Us", "Our", "Company" refers to Church's Chicken and its affiliates, subsidiaries, and related entities
• "You", "Your", "User" refers to any individual or entity accessing or using our services
• "Services" includes our website, mobile applications, food delivery, catering, franchise opportunities, and all related services
• "Content" refers to all text, images, videos, audio, software, and other materials available through our services
• "Website" refers to churchs-chicken.digital and all associated domains and subdomains
• "Order" refers to any request for food, beverages, or other products through our platform
• "Delivery Zone" refers to geographical areas where we provide delivery services

3. Use of Services

3.1 Permitted Use

You may use our services for the following purposes:

• Personal, non-commercial use in accordance with these Terms
• Browsing our menu and restaurant information
• Placing legitimate orders for food and beverages
• Accessing promotional offers and loyalty programs
• Contacting customer service for legitimate inquiries

3.2 Prohibited Use

You are strictly prohibited from:

• Using our services for any illegal, fraudulent, or unauthorized purposes
• Attempting to gain unauthorized access to our systems, servers, or networks
• Interfering with or disrupting the integrity or performance of our services
• Transmitting viruses, malware, or other harmful computer code
• Engaging in any form of data mining, scraping, or automated data collection
• Impersonating any person or entity or falsely representing your affiliation
• Violating any applicable laws or regulations
• Harassing, threatening, or abusing other users or our staff
• Posting false, misleading, or defamatory content
• Attempting to reverse engineer our software or applications

4. User Accounts

To access certain features of our services, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any security breach or unauthorized use
• Maintain only one account per person

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or inappropriate behavior.

5. Products and Services

5.1 Food Safety and Quality Standards

Church's Chicken maintains strict food safety and hygiene standards in compliance with all applicable health regulations. All our food preparation follows established protocols to ensure quality and safety.

5.2 Allergen Information and Disclaimers

While we strive to provide accurate allergen information, our kitchen facilities handle multiple allergens including wheat, soy, eggs, dairy, nuts, and other common allergens. Cross-contamination may occur. Customers with severe allergies should exercise caution and consult with our staff before ordering.

5.3 Product Descriptions and Pricing

We make every effort to provide accurate descriptions and pricing for our menu items. However, we reserve the right to correct errors and update prices without prior notice. All prices are subject to applicable taxes and fees.

5.4 Order Acceptance and Processing

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders for any reason, including but not limited to:

• Insufficient stock or ingredients
• Pricing or product description errors
• Suspected fraudulent activity
• Orders outside our delivery zones
• Violation of these Terms

5.5 Delivery Terms and Conditions

Delivery services are available within designated delivery zones during specified hours. Delivery times are estimates and may vary based on weather, traffic, and order volume. We are not liable for delays beyond our reasonable control.

5.6 Minimum Order Requirements

Minimum order values may apply for delivery services and may vary by location and time of day. Current minimum order requirements will be displayed during the ordering process.

5.7 Temperature-Sensitive Item Handling

We take special care to maintain appropriate temperatures for all food items during preparation and delivery. However, we cannot guarantee temperature maintenance once orders are delivered and are not responsible for temperature loss due to delivery delays or customer unavailability.

5.8 Order Modifications and Cancellations

Order modifications may be possible if requested immediately after order placement and before preparation begins. Cancellations may be accepted subject to our cancellation policy and timing restrictions. Refunds for cancelled orders will be processed according to our refund policy.

6. Intellectual Property

All content on our website and applications, including but not limited to text, graphics, logos, images, audio clips, video clips, digital downloads, data compilations, and software, is the property of Church's Chicken or its content suppliers and is protected by United States and international copyright laws.

6.1 Our Rights

Church's Chicken owns all rights, title, and interest in:

• The Church's Chicken name, logos, and trademarks
• Website design, layout, and functionality
• Proprietary recipes and food preparation methods
• Marketing materials and promotional content
• Software, applications, and technical systems

6.2 Limited License to Users

We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes in accordance with these Terms.

6.3 Copyright Infringement

We respect intellectual property rights and expect users to do the same. If you believe your copyright has been infringed, please contact us with details of the alleged infringement.

7. User Content

Our services may allow you to submit content such as reviews, comments, photos, or feedback. By submitting content, you:

• Retain ownership of your content but grant us a worldwide, royalty-free license to use, modify, and display it
• Represent that you have the right to grant such license
• Agree not to submit content that is illegal, offensive, or violates others' rights
• Acknowledge that we may remove content at our discretion
• Understand that we do not endorse user-generated content

8. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
• WARRANTIES REGARDING UNINTERRUPTED, ERROR-FREE, OR SECURE SERVICE
• WARRANTIES REGARDING THE ACCURACY OR COMPLETENESS OF CONTENT
• WARRANTIES REGARDING THIRD-PARTY SERVICES OR CONTENT

We do not provide medical, nutritional, or dietary advice. Customers with specific dietary requirements should consult healthcare professionals.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHURCH'S CHICKEN SHALL NOT BE LIABLE FOR:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, REVENUE, DATA, OR USE
• BUSINESS INTERRUPTION OR LOSS OF BUSINESS OPPORTUNITIES
• DAMAGES EXCEEDING THE AMOUNT PAID FOR THE SERVICE IN QUESTION
• DAMAGES RESULTING FROM THIRD-PARTY ACTIONS OR SERVICES

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless Church's Chicken, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit through our services
• Your negligent or wrongful conduct

11. Third-Party Links and Services

Our services may contain links to third-party websites or services. We do not control, endorse, or assume responsibility for third-party content or services. Your interactions with third parties are solely between you and such third parties.

Third-party services may have their own terms and conditions, and you are responsible for reviewing and complying with such terms.

12. Termination

12.1 Termination by Company

We may terminate or suspend your access to our services immediately, with or without notice, for any reason including violation of these Terms.

12.2 Termination by User

You may terminate your account at any time by contacting customer service or using account deletion features where available.

12.3 Effect of Termination

Upon termination, your right to use our services ceases immediately. Provisions regarding intellectual property, disclaimers, limitation of liability, and indemnification survive termination.

13. Governing Law and Disputes

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the state in which our principal place of business is located, without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes arising under these Terms will be resolved through good faith negotiations. If negotiations fail, disputes may be resolved through binding arbitration or in courts of competent jurisdiction.

13.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive the right to participate in class actions or collective proceedings.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through:

• Email notification to registered users
• Prominent website notices
• In-app notifications
• Updated "Last Modified" date

Your continued use after changes constitutes acceptance of modified Terms. It is your responsibility to review Terms periodically.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and Church's Chicken.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.

15.4 Assignment

We may assign these Terms and our rights and obligations without your consent. You may not assign your rights or obligations under these Terms.

15.5 Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or other force majeure events.

16. Contact Information

For questions about these Terms of Service, please contact us:

Church's Chicken
3593 Main St, Vancouver, BC V5V 3N4, Canada
Phone: +1 604-423-4840
Email: [email protected]

We will respond to inquiries within 2-3 business days. For urgent matters, please call our customer service line during business hours.

Business Hours: Monday - Friday: 9:00 AM - 6:00 PM